Refund & Cancellation Policy

Retainers

All retainers are non-refundable. The retainer secures your event date and prevents us from booking other clients.

Final Payment

The remaining 50% balance must be paid no later than fourteen (14) days before the wedding or event date.

Cancellations

If the event is canceled more than 14 days before the event date, payments made beyond the retainer may be refunded at our discretion.

If the event is canceled within 14 days of the event, no refunds will be issued.

Artist Cancellation

If Love Story Live Painting must cancel due to illness, emergency, or other unavoidable circumstances, all payments will be fully refunded.